IMPORTANT! Your "Equipment ID Number" is located on the silver decal on the front of your machine. Providing us with an accurate ID number will insure that we dispatch the correct technician for your specific model of equipment. Also please provide the name and direct phone number of the person you would like our technician to contact regarding the repair/adjustment of your equipment. Thank you in advance for your assistance. Providing accurate information allows us the ability to respond to your needs quickly and more efficiently.